Software and ERP for government
Government ERP, custom software, and low-code delivery, backed by verifiable past performance
Public agencies replace aging systems under formal procurement, fixed budgets, and the expectation that every decision can survive an audit. Watkyn, a public-sector software contractor, has delivered software for government since 2020, for state, county, municipal, and territorial clients, under engagements with structured documentation, change control, and defined deliverables. The table below summarizes that work; the rest of the page shows how we run it.
Built for formal procurement, public scrutiny, and long-term support.
AMERICAN SAMOA
MEDICAID STATE AGENCY
COLORADO OFFICE OF THE
ALTERNATE DEFENSE COUNSEL
CENTRAL CALIFORNIA RURAL
REGIONAL ENERGY NETWORK
CITY OF
PHILADELPHIA
CITY OF
MIAMI GARDENS
Operating since 2015
300,000+ document migration under contract
$25M+ in documented city relief processed through systems we built
Government relationships as long as six years
Built for the constraints public agencies work under
Government agencies carry pressures commercial buyers rarely face all at once: financial and operational systems near end of life, evolving compliance standards, lean teams, fixed appropriations, and a public record that makes every project visible. Replacing a core system in that setting carries real risk, and most of that risk traces back to the partner. Implementations stall when the vendor doesn’t understand procurement, underestimates data migration, or leaves nothing documented for the staff who come after to run.
Our delivery process is built around that reality. We respond to solicitations and deliver inside the contracts that follow. We produce the documentation, status reporting, and change control that public accountability requires. The result is a partner an evaluation committee can recommend with confidence and an agency can rely on long after go-live. We’re a strong fit for agencies that want a practical modernization partner rather than a large systems integrator.
For evaluation committees
Reviewing Watkyn for an RFP or procurement process? This page summarizes our relevant public-sector and institutional work, the delivery environments, contract values where cleared, and our documentation and security practices. For delivery discipline see our Methodology page; for security posture see Security & Compliance; for procurement quick facts see below.
Past performance evaluators can verify.
These are completed and active government engagements and public-sector platform relationships. Where a value is shown, it reflects cleared contract value to date.
| Client | Scope | Duration | Value | Environment |
|---|---|---|---|---|
| Colorado Office of the Alternate Defense Counsel | Consolidation of four legacy applications into a unified cloud platform, now in user-acceptance testing; 300,000+ document migration; role-based access control; SFTP integration with the state CORE financial system; reporting and pipeline-based system integrations; ongoing hosting and support under annual extension terms | 2024–2029 (12-month initial term + four annual extension terms) | $1,297,400 (contract maximum, all years: development, hosting, and support) | AWS, PostgreSQL, React, Cognito |
| Why it matters: Relevant to agencies replacing aging, single-developer legacy systems with documented, maintainable cloud infrastructure. Built with agency staff in working demos every week of development, so staff familiarity began well before go-live. | ||||
| Central California Rural Regional Energy Network (CCR REN) / County of San Luis Obispo | Custom CRM for a regional energy network; compliance-metrics reporting for the CPUC; customer engagement; event management; outreach campaigns | 33 months (2025–2027) | $351,300 ($297,000 development + 30 months hosting) | AWS serverless (Lambda, API Gateway, RDS, S3, CloudFront, Cognito, SES) |
| Why it matters: Relevant to multi-program agencies that need reporting, compliance metrics, and configurable workflows across departments. | ||||
| City of Philadelphia, Department of Commerce / Philadelphia Industrial Development Corporation (PIDC) | Department-wide platform that began with emergency relief delivery (the COVID-19 Small Business Relief Fund, the Restaurant & Gym Relief Program, CHIRP, and related funds, carried from application intake and pre-qualification through multi-stage review and scoring, decision-committee access, outcome reporting, and disbursement via integration with PIDC systems) and grew to run the department’s economic-development programs, including storefront improvement, forgivable small-business loans, citywide tax relief, workforce initiatives, and event, contract, and payment management | 2020–2026 | ~$266,000 (cumulative) | Quickbase (with Formstack and PIDC-systems integration) |
| Why it matters: Relevant to municipal programs that need to launch and run multiple funding programs quickly, with auditable review and a single source of truth across initiatives. The City’s published findings on two of these programs document more than $25 million reaching over 2,900 small businesses; see “On the public record” below. | ||||
| City of Philadelphia, Department of Planning & Development / Philadelphia Housing Development Corporation (PHDC) | Emergency rental-assistance application platform for Rent Assist: tenant and landlord intake and registration, eligibility validation with ArcGIS integration, document generation and e-signature, file handling, in-portal notifications, and review-ready records for City and PHDC processing | 2021–2022 | Not published | Quickbase with custom web front end; AWS (Cognito, Lambda, SES, S3); Adobe Sign and ArcGIS integrations |
| Why it matters: Relevant to agencies launching high-volume public-assistance or benefits programs that need fast, accurate intake, automated document generation, and review-ready records under public scrutiny. | ||||
| City of Philadelphia, Office of the Chief Administrative Officer | Employee COVID-19 testing compliance platform for the City workforce: testing intake through integrated forms, compliance tracking and dashboards with department-level roles, test-kit inventory, automated notifications, and document generation | 2022–2023 | Not published | Quickbase (with Formstack integration) |
| Why it matters: Relevant to agencies that need internal-operations and compliance tracking stood up quickly across a large workforce, with departmental roles and auditable records. | ||||
| American Samoa Medicaid State Agency | Multi-year Quickbase operational platform for the territory’s Medicaid program: an enrollment hub feeding interconnected applications for off-island medical referrals, medevac, vision and durable-medical-equipment benefits, provider management, prior authorization, program-integrity review, invoicing, and automated document generation, built and maintained in direct collaboration with agency staff | Since October 2021 (ongoing) | Not published | Quickbase |
| Why it matters: Relevant to government agencies needing sustained, multi-year low-code development and a durable support relationship. | ||||
| Southwest Utah Public Health Department | Quickbase permitting and compliance system for public-health regulatory operations: tobacco-retailer permitting and compliance, with corrected data relationships and record matching, regulatory letter and notice templates, and staff self-service for ongoing maintenance; rebuilt to replace a partially working prior implementation | 2021 | Not published | Quickbase |
| Why it matters: Relevant to regulatory and public-health agencies that need reliable permitting and compliance workflows and the ability to generate official communications without developer involvement. | ||||
| City of Miami Gardens | Development and support of Quickbase applications for municipal operations across city functions, including a public-facing intake application that lets non-Quickbase users submit requests and attachments, with iterative enhancement of live applications over the engagement | Since 2022 (ongoing) | Not published | Quickbase, with public-facing forms |
| Why it matters: Relevant to municipalities that need configurable internal workflows plus public-facing intake, maintained through a responsive, multi-year support relationship. | ||||
Contract values cleared for publication; engagements without a published value are sustained or platform-based relationships shown for scope rather than contract size. This table covers Watkyn’s government past performance; for our college and university work, see the Higher Education page.
Program outcomes on the public record
Two of the relief programs that ran on the platform we built for the City of Philadelphia and PIDC are documented in the City’s own published reports. The outcomes belong to the City, PIDC, and their partners; our role was the system that carried every application from intake through review, scoring, decision, and disbursement:
COVID-19 Small Business Relief Fund(opens in a new tab)
(City of Philadelphia initial findings report, June 2020)
One of the first local relief funds in the nation. Applications opened March 23, 2020, one week after the City restricted non-essential business activity. The Fund received 7,232 applications requesting more than $146 million; every application was individually reviewed and scored. $13.3 million in grants and zero-interest loans was awarded to 2,083 small businesses, with first funds disbursed April 10 and more than 90% of funds disbursed by the end of May.
COVID-19 Restaurant & Gym Relief Program(opens in a new tab)
(City of Philadelphia impact report)
$12.1 million awarded to 914 restaurants, gyms, and indoor-exercise businesses, at an average award of $13,200.
“Watkyn built a great solution to a complex issue for us on Quickbase. They moved quickly to help us launch this program under a challenging timeline, and supported us throughout the implementation. This partnership was instrumental in helping us distribute resources to small businesses quickly and efficiently in a time of great need. This experience has opened up our eyes to the possibilities of Quickbase and Watkyn will continue to be a key partner moving forward.”
— Libby Peters, Senior Director of Policy and Operations, Philadelphia Department of Commerce
“Designed an Excellent Custom Solution on a Tight Timeframe.”
“Watkyn and their team of developers designed an excellent custom software solution for us, which leveraged a modern tech stack, per our spec. They were able to create this complex and robust solution for us given a tight time frame and are extremely responsive when issues arise. Through all of the challenges and pressures of the project the Watkyn team remained dedicated, and ultimately we were able to achieve our goal and launch the product in the timeframe required.”
— Nicholas Wade, City of Philadelphia · public review, April 2021, on the Rent Assist emergency rental-assistance platform
Figures are drawn from the City of Philadelphia’s published program reports, linked above. Watkyn built and supported the application platform on which these programs ran.
This work was performed for The City of Philadelphia and its Office of the Director of Commerce.
Served across government: state, county, municipal, and territorial
Our government work spans state agencies, counties and municipalities, regional development and housing authorities, public-health departments, and a territorial Medicaid agency. Recent and current clients include:
State and county
Colorado Office of the Alternate Defense Counsel
County of San Luis Obispo / Central California Rural Regional Energy Network (CCR REN)
Municipal, development, and housing
City of Philadelphia: Department of Commerce, Department of Planning & Development, and Office of the Chief Administrative Officer
Philadelphia Industrial Development Corporation
Philadelphia Housing Development Corporation
City of Miami Gardens
Territorial
American Samoa Medicaid State Agency
Public health
Southwest Utah Public Health Department
Higher education
We deliver the same disciplined work for colleges and universities, including Saint Louis University, West Virginia University, Point Loma Nazarene University, and Horry-Georgetown Technical College. See our Higher Education page for that record.
Many of these relationships have run for years. We’re glad to provide references relevant to your sector and project, where permitted, on request.
Three ways we modernize government operations
ERP modernization
Watkyn helps agencies plan and execute ERP modernization, especially where legacy financial and operational systems (Microsoft Dynamics GP and Great Plains, aging on-premise platforms) must be replaced without losing institutional knowledge, historical data, or reporting continuity. We are building our Acumatica practice for agencies evaluating cloud ERP, and we bring proven government delivery, disciplined data migration, structured documentation, and cloud architecture to that work, with fund accounting, grants, procurement, approvals, and reporting configured for how public agencies operate. See Acumatica ERP Implementation.
Custom software development
When no off-the-shelf product fits the mandate, we build the application (case management, program operations, compliance reporting, customer engagement) to public-sector standards for documentation, security, and change control. Our government builds run on AWS with role-based access and audit-ready delivery. See Custom Software Development.
Quickbase and low-code
Some agencies already run Quickbase or other low-code systems that need extension, documentation, maintenance, or rescue. We build, extend, and maintain these applications under clearly defined scopes, applying the same documentation and continuity discipline as our larger engagements. As a Quickbase partner, we support government clients on the platform, including multi-year application development for the American Samoa Medicaid State Agency, a permitting and compliance system for the Southwest Utah Public Health Department, and public-facing municipal intake for the City of Miami Gardens. See Quickbase Development and Quickbase App Rescue.
Built for the way government contracts run
RFP and procurement fluency
We respond to formal solicitations and deliver against the contracts that follow, working through the channels and on the terms each solicitation defines. We’re familiar with structured bid responses, evaluation criteria, and the reporting obligations that begin at award.
Documentation and change control
Every engagement produces the requirements specifications, status reports, change logs, and deliverable records public contracts require, accumulated as the work proceeds so the people who inherit the system can run it. This is the discipline detailed on our Methodology page.
Compliance awareness
We design for the regulatory environment agencies operate in, including data protection, role-based access, and sector-specific reporting such as the CPUC compliance metrics built for CCR REN. See Security & Compliance.
Stability and longevity
Watkyn has operated since 2015 with a documented methodology and a team structured so no project depends on one person. Several government relationships have run for years (the longest ran past six) because the systems are in daily operational use, from a territory’s Medicaid program to a city’s economic-development platform, and the agencies keep renewing.
We understand the scrutiny public agencies operate under, and our processes are designed to withstand it.
Public work is visible work. Decisions get reviewed, audited, and inherited by people who weren’t in the room when they were made. So we document as we go, validate every migration against real data before anyone relies on the new system, and build each application so the staff who come after us can understand and run it. And we hold ourselves to a strict definition of delivered: the work is done when your staff are trained, the system is in daily use, and the agency agrees it does the job.
| Procurement quick facts | |
|---|---|
| Legal entity | Watkyn LLC |
| Founded | 2015 |
| Primary services | Custom software development, ERP modernization, low-code application development |
| NAICS | 541511 (Custom Computer Programming Services); 541512 (Computer Systems Design Services); 541519 (Other Computer Related Services); 513210 (Software Publishers). |
| Insurance | Coverage in force; certificate of insurance available on request |
| Employment eligibility | E-Verify participating employer |
| SAM.gov | Unique Entity ID (UEI): N1JABW75H5P7; CAGE code pending |
| Point of contact (Watkyn) | Matthew Parks, President · [email protected] · 201-644-5251 |
Questions government buyers ask
Yes. We’ve delivered for state, county, municipal, and territorial clients through formal procurement contracts and multi-year platform development and support engagements, with structured documentation, change control, and defined deliverables. The past-performance table above lists scope, duration, value, and environment for representative engagements.
Yes. Responding to solicitations and delivering against the resulting contracts is core to how we work. Send us the solicitation and we’ll give you a clear read on fit before you invest time evaluating us.
We engage only through the official channels and on the terms each solicitation defines. Within those rules we can submit written responses to clarification questions, address evaluation criteria, and identify risks. We respect any communication restrictions or quiet periods a procurement imposes.
Yes, where permitted and appropriate to the project type, after confirming the client’s availability and clearance to serve as a reference.
We have migration experience with Microsoft Dynamics GP and Great Plains, custom databases, and legacy government applications. Data is inventoried in discovery, staged during development, then validated through a parallel run before cutover. See our Methodology page.
Carefully and verifiably. The Colorado OADC consolidation includes migrating more than 300,000 documents into a unified cloud platform with role-based access. Migrations are reconciled against the source system on real data before go-live, so the result can be audited.
Yes. We build, extend, maintain, and rescue Quickbase and other low-code applications for public-sector and institutional clients. The work is clearly scoped before it begins, with the same documentation standards as our larger contracts. See Quickbase App Rescue.
Fast enough for an emergency, without giving up auditable review. The clearest documented case: Philadelphia opened applications for one of the nation’s first local COVID-19 relief funds on March 23, 2020, one week after the City restricted non-essential business activity, on a platform we built and supported. Per the City’s published findings, that system carried 7,232 applications through individual review, scoring, and decision, with first funds disbursed within three weeks of launch. Timelines depend on scope, but urgency and discipline are not mutually exclusive.
We build on AWS with role-based access control, design data protection in during architecture, and support sector-specific reporting obligations. Full detail is on our Security & Compliance page.
A typical engagement leaves you with a requirements specification, system architecture, data model and dictionary, migration and integration plans, a security and access-control design, test and UAT records, training materials, user and administrator guides, a go-live checklist, and a support plan, plus change logs and status reports throughout.
We treat adoption as the test of delivery, and it starts during development, not after: on our Colorado OADC contract, agency staff worked with real demos every week of the build, so the system arrived already familiar. Training, train-the-trainer sessions, and full documentation are built into deployment, and we don’t consider a system delivered until the people who depend on it are trained, using it every day, and agree it does the job. Our longest government relationships run on that standard: a territorial Medicaid program in daily operational use since 2021, and a municipal economic-development platform supported continuously from 2020 through 2026.
Evaluating a partner for a government project or RFP?
Send us the solicitation, or tell us about the system you need to modernize. We’ll give you a clear read on fit, the likely approach, and where the risks sit, working within whatever your procurement process allows.
Questions, or something specific you’re weighing? We’re happy to talk: 201-644-5251.
Working under specific compliance requirements? See Security & Compliance
