Privacy Policy

How Watkyn LLC collects, uses, and safeguards information provided through our website and services.

Last Updated: July 8, 2026 · Reviewed annually · Questions: [email protected]

Introduction

Watkyn LLC is committed to maintaining robust privacy protections for its users. This Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our website or our services.

For purposes of this Privacy Policy, “Website” refers to www.watkyn.com and “Services” refers to Watkyn’s services offered to clients, as described in the Terms of Use and on the Website. The terms “we,” “us,” and “our” refer to Watkyn LLC. “You” refers to you, as a user of the Website or the Services.

By accepting this Privacy Policy and our Terms of Use, you consent to our collection, storage, use, and disclosure of personal information as described in this Privacy Policy.

You can also read our Cookie Policy, which governs our use of cookies on this Website, and manage your consent related to cookies at any time.

I. How and What Information We Collect

1. How We Collect Information. We collect information in two basic ways:

We collect information that we request from you and that you voluntarily provide in connection with the purchase and/or receipt of our Services, such as your name, email address, and phone number.
When you browse or use our Website, technological tools including log data and cookies collect certain information, as explained below.

2. Personal Information. When you want to purchase or receive the Services, we ask for certain information about you that could be used to contact or identify you (“Personal Information”). Personal Information may include, but is not limited to:

Your first and last name
Your email address
Your physical and mailing address
Your telephone number
A persistent computer identifier that can be used to recognize a user over time and across different websites or online services

We use your Personal Information to provide the Services or additional services to you. For example:

We may contact you in connection with the Services, to request clarification, ask questions, or obtain more information, or in connection with newsletters, white papers, marketing materials, or other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications, please follow the unsubscribe instructions provided in each communication.
Customer service: We use your Personal Information to respond to your questions and inquiries.

3. Non-Personal Information. We also collect other information that you provide as part of your use of the Website or request for Services that cannot reasonably be used to identify or contact you (“Non-Personal Information”). Certain Non-Personal Information would be considered part of your Personal Information if combined with other identifiers in a way that enables you to be personally identified or contacted, but the same pieces of information are considered Non-Personal Information when taken alone or combined only with other Non-Personal Information.

We may use your Non-Personal Information and aggregate it with information collected from other Watkyn users to improve the quality and value of the Website or Services and to analyze how our Website and Services are used.

4. Log Data. When you visit the Website, our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include the browser type, the webpage you were visiting before you came to our Website, pages of our Website that you visit, time spent on those pages, information you search for on our Website, access times and dates, and other statistics. We use this information to monitor and analyze use of the Website, to increase functionality and user-friendliness, and to better tailor our Website to visitors’ needs.

5. Cookies. Like many online services, Watkyn uses cookies on our Website. You have the right to consent to our use of all or only certain categories of cookies. A cookie is a small data file transferred to your computer or mobile device’s hard disk. We use cookies for two purposes: first, persistent cookies to recognize you when you return to the Website; second, session ID cookies to enable certain Website features and to monitor aggregate usage. Unlike persistent cookies, session cookies are deleted when you close your browser.

You can instruct your browser to stop accepting cookies or to prompt you before accepting a cookie. If you do not accept cookies, you may not be able to use all portions or functionality of the Website. You can also read our Cookie Policy to manage your consent related to cookies.

6. Children’s Information. This Website is not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that their child has provided us with Personal Information without consent, they should contact us at [email protected]. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our servers and files.

II. How We Use and Share Information

Personal Information. Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share for marketing purposes your Personal Information with third parties without your consent. We may share Personal Information with vendors who are performing services for us, such as email service providers or payment processors. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

We may also use Personal Information to contact users in response to questions, solicit feedback, provide technical support, and inform users about promotional offers.

In the event we undergo a business transaction such as a merger, acquisition, or sale of assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers are permitted by this Privacy Policy, and that any acquirer may continue to process your Personal Information as set forth here. If our information practices change in the future, we will post the policy changes to the Website.

Non-Personal Information. We use Non-Personal Information to help us improve the Website and Services and customize the user experience. We may use and disclose aggregated or de-identified information that cannot reasonably be used to identify you for lawful business purposes, such as analyzing usage trends.

Compliance with Laws and Law Enforcement. Watkyn LLC cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose information about you to government or law enforcement officials or private parties as we believe necessary or appropriate to respond to claims and legal process (including subpoenas), to protect the property and rights of Watkyn LLC or a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal, unethical, or legally actionable.

III. How We Protect Information

We implement security measures designed to protect information from unauthorized access. We protect financial information from potential security breaches by utilizing payment processors with technological security measures including encryption and firewalls. Watkyn maintains an information security program aligned with the SOC 2 Type II standard; upon completion of our independent audit, a copy of our SOC 2 report will be available to clients upon request. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such measures. By using our Website and Services, you acknowledge and agree to assume these risks.

IV. Your Rights Regarding the Use of Your Personal Information

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication, you can opt out of further promotional communications by following the unsubscribe instructions provided in each email. Note that notwithstanding promotional preferences, we may continue to send administrative emails such as periodic updates to our Privacy Policy.

You have the right to preemptively withhold consent to the sale or sharing of your personal information by visiting our Do Not Sell My Personal Information page, linked from the cookie consent tool, and submitting a request.

We retain your Personal Information for as long as necessary to provide the Services and fulfill the purposes described in this Privacy Policy. We will delete or anonymize your Personal Information upon request where we are legally permitted to do so.

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, Watkyn LLC transfers Personal Information to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. If you are located in the EEA or UK, Section VIII describes the safeguards we rely on for such transfers and your rights in full.

V. Links to Other Websites

As part of the Website or Services, we may provide links to or compatibility with other websites or applications. We are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Website and does not apply to your use of a third-party website accessed by selecting a link on our Website. We encourage our users to read the privacy statements of other websites before proceeding to use them.

VI. Changes to Our Privacy Policy

We reserve the right to change this policy and our Terms of Use at any time. We will notify you of significant changes by sending a notice to the primary email address specified when you ordered our Services or by placing a prominent notice on our Website. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Website and this privacy page for updates.

VII. Contact Us

If you have any questions regarding this Privacy Policy or the practices of this Website or Services, please contact us by sending an email to [email protected].

VIII. General Data Protection Regulation (GDPR)

This section applies to individuals located in the European Union, European Economic Area, or United Kingdom (“EEA/UK”) whose personal data Watkyn processes.

Data Controller. Watkyn LLC is the data controller for personal data collected through the Website. For the purposes of UK GDPR, Watkyn LLC is also the controller for personal data collected from UK-based individuals. You may contact us at [email protected] with any data protection queries.

Legal Basis for Processing. We process personal data of EEA/UK individuals on the following legal bases:

Contract: Processing is necessary to perform a contract with you or to take steps at your request before entering a contract (e.g., responding to a service inquiry or delivering the Services).
Legitimate interests: Processing is necessary for our legitimate business interests, such as improving our Website and Services and communicating with prospective clients, where those interests are not overridden by your rights.
Consent: Where we rely on your consent — for example, for non-essential cookies or marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

Your Rights Under GDPR. If you are located in the EEA or UK, you have the following rights with respect to your personal data:

Right of access: You may request a copy of the personal data we hold about you.
Right to rectification: You may request correction of inaccurate or incomplete personal data.
Right to erasure: You may request deletion of your personal data where there is no compelling reason for us to continue processing it.
Right to restriction: You may request that we restrict processing of your personal data in certain circumstances.
Right to data portability: You may request that we provide your personal data to you or a third party in a structured, commonly used, machine-readable format.
Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request.

Right to Lodge a Complaint. If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with your local data protection supervisory authority. In the EU, this is the relevant national data protection authority. In the UK, this is the Information Commissioner’s Office (ICO) at ico.org.uk.

International Transfers. Your personal data may be transferred to and processed in the United States, which may not provide the same level of data protection as your home jurisdiction. Where required, we rely on appropriate safeguards for such transfers, including the EU-U.S. Data Privacy Framework where applicable, or standard contractual clauses approved by the European Commission.

Data Retention. We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including providing the Services and complying with legal obligations. Personal data collected through the Website (such as contact form submissions) is retained for as long as the business relationship is active and for a reasonable period thereafter. You may request deletion of your personal data as described above.

IX. California Privacy Rights

This section applies to California residents and is provided pursuant to the California Privacy Rights Act (CPRA) and its predecessor, the California Consumer Privacy Act (CCPA). Whether or not Watkyn meets the statutory thresholds that make these laws mandatory for a business, we extend the rights described in this section to California residents as a matter of policy.

Categories of Personal Information Collected. In the preceding 12 months, we have collected the following categories of personal information from California residents who have submitted a contact form or otherwise interacted with our Website or Services:

Identifiers: name, email address, phone number, mailing address, IP address
Internet or other electronic network activity: browsing behavior on the Website, log data, cookie identifiers
Commercial information: records of services requested or purchased

We collect this information for the purposes described in Sections I and II of this Privacy Policy: to provide and improve the Services, respond to inquiries, communicate with you, and comply with legal obligations

Sale or Sharing of Personal Information. We do not sell your personal information for monetary consideration. We may share identifiers and internet activity data with analytics providers (such as Google Analytics) for purposes of analyzing website usage, which may constitute “sharing” under the CPRA. You may opt out of this sharing by visiting our Do Not Sell My Personal Information page, linked from the cookie consent tool on our Website.

Your California Privacy Rights. California residents have the following rights:

Right to know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources, our business purposes for collecting or sharing it, and the categories of third parties with whom we share it.
Right to delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
Right to correct: You may request correction of inaccurate personal information.
Right to opt out of sale/sharing: You may direct us not to sell or share your personal information. See above for the mechanism.
Right to non-discrimination: We will not discriminate against you for exercising any of these rights.

To submit a request, contact us at [email protected]. We will respond within 45 days. We may need to verify your identity before processing your request.

Last Updated: July 8, 2026